CITRIX Software Engineer Jobs | Senior Escalation Engineer Vacancy in Bangalore

Senior Escalation Engineer Jobs in CITRIX

CITRIX Senior Escalation Engineer Careers: CITRIX is currently looking to recruit Senior Escalation Engineer to work on a Full Time basis in Bangalore. Interested & eligible candidates can check the Senior Escalation Engineer job description, roles & responsibilities below and apply for the same. The company has mentioned that he or she should possess Graduation from a recognized university.

Software Engineer jobs in Bangalore

Coming to the experience requirement, candidates must have at least 4 – 7 years experience. CITRIX is offering Rs. 50000 – Rs. 80000 for the position of Senior Escalation Engineer. So job aspirants who want to settle their careers in the reputed company should use this opportunity. Last date to apply for CITRIX Senior Escalation Engineer Vacancy is Not Mentioned. For more details visit the company’s official website


Citrix is redefining how businesses use technology to bring out the very best in every employee. And we’re relentless about putting together teams of the best thinkers and doers to make it happen. If you’re all in on innovation and passionate about big-idea thinking, come join us. You’ll play an important role in helping build the secure, unified digital workspace technology that helps organizations unlock human potential, improve the employee experience, and enable adaptable models of work that inspire business innovation.

Complete Details of the CITRIX Software Engineer Jobs

Company Name CITRIX
Job Role Senior Escalation Engineer
Employment Type Full Time
Job Location Bangalore
Experience Required 4 – 7 years
Salary Rs. 50000 – Rs. 80000
Educational Qualification Graduation
Selection Process Interview
Apply Link
Last date Not Mentioned

Senior Escalation Engineer Job Description

  1. You have a three-year university degree, combined with at least four years of tech support experience in a large enterprise environment.
  2. You have obtained working knowledge of windows (both client & Server OS) as well as Linux networking (DNS / DHCP / IP) and basics networking knowledge, including TCP / UDP / SSLN. You are comfortable working in troubleshooting / debugging ASP.NET based multi-tenant cloud services, and have solid understanding Windows.
  3. Ideally, you have also obtained industry certifications in the areas of Virtualization and/or Cloud which includes working knowledge of AWS / Azure / ESXi.
  4. If this sounds like you, we would love to speak to you right away.
Required Skills for Senior Escalation Engineer job
  1. BS or BA in Computer Science, Information Systems, Engineering, Mathematics , Physics, Statistics or related technical discipline experience preferred
  2. Experience working with multi-tiered application design and development, as well as, experience with debugging techniques and tools required, including the ability to analyze and debug dump files, network and stack traces.
  3. Minimum of 4 to 7 years of experience in C# backend development and debugging using Microsoft .NET
    Proficient in C#, with a strong knowledge of Web API, Entity Framework
  4. Experience in developing / debugging ASP.NET based multi-tenant cloud services
    Understanding of data models using SQL database/NoSQL data store
  5. Exposure to Data Structures and Algorithms design
  6. Exposure to developing / debugging modern Micro services
  7. Exposure to any cloud platform – Azure, AWS or GCP
  8. Excellent written and oral communication skills – specifically the ability to explain technical concepts in plain English.
  9. Looking for proactive team player who is solution oriented with a common sense approach

Senior Escalation Engineer Roles & Responsibilities

  1. Work on customer-based software problems dealing with both Technical Support & Development Teams
  2. Create and maintain tools / plugins / software for the Citrix Files family of products.
  3. Get involved in some or all phases of the tools / plugin / software development and release cycle that include design, coding, code reviews, troubleshooting and debugging, installation, software maintenance and testing.
  4. Maintain a focus on customer requirements and project objectives while mitigating project and product risk.
    Must be self-motivated and able to work in a team environment with limited supervision.
  5. Must be able to provide direction to the Global Tech Support Teams (in all Geos) on crash analysis, advanced debugging, programming examples, code training and complex code change explanations. Additionally, you may be required to write complex technical articles (white papers) and sample code for the knowledge base.
  6. May have worldwide travel requirements to remote Citrix offices to train Global Escalation Engineers on advanced troubleshooting and debugging techniques
    Function as Development Analysis Engineer for Citrix Files family of products.
  7. Use programming language skills to develop temporary workarounds to complex customer situations
  8. Ability to assess and work as part of the team on feature changes and code fix recommendations for Citrix products.

Steps to apply for Senior Escalation Engineer Vacancy

  • Visit the official site of CITRIX @
  • On the home page, you can see the careers section.
  • From there you can find the Senior Escalation Engineer job notification.
  • Click on it and check the details like eligibility & last date.
  • Then fill the Senior Escalation Engineer job application form and upload the resume if necessary.
  • You will get the updates to your E-mail or mobile number.

Apply Now