KG Information System Private Limited BPO Jobs | Senior Customer Service Associate Vacancy in Coimbatore

Senior Customer Service Associate Jobs in KG Information System Private Limited

KG Information System Private Limited Senior Customer Service Associate Careers: KG Information System Private Limited is currently looking to recruit Senior Customer Service Associate to work on a Full Time basis in Coimbatore. Interested & eligible candidates can check the Senior Customer Service Associate job description, roles & responsibilities below and apply for the same. The company has mentioned that he or she should possess 10th from a recognized university. 

BPO jobs in Coimbatore

Coming to the experience requirement, candidates must have at least 1 – 3 years experience. KG Information System Private Limited is offering Rs . 12000 – Rs. 16000 for the position of Senior Customer Service Associate. So job aspirants who want to settle their careers in the reputed company should use this opportunity. Last date to apply for KG Information System Private Limited Senior Customer Service Associate Vacancy is Not Specified. For more details visit the company’s official website kgisl.com.

About KG Information System Private Limited

Offering quality software solutions and services to the Banking, Financial Services and Insurance domain for over 2 decades. Our software solutions and technology services deliver quantifiable outcome

Complete Details of the KG Information System Private Limited BPO Jobs

Company Name KG Information System Private Limited
Job Role Senior Customer Service Associate
Employment Type Full Time
Job Location Coimbatore
Experience Required 1 – 3 years
Salary Rs . 12000 – Rs. 16000
Educational Qualification 10th
Selection Process Interview
Apply Link kgisl.com
Last date Not Specified

Senior Customer Service Associate Job Description

We are hiring a customer service executive to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Required Skills for Senior Customer Service Associate job
  1. Ability to stay calm when customers are stressed or upset.
  2. Comfortable using computers.
  3. Experience working with customer support.

Senior Customer Service Associate Roles & Responsibilities

  1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  2. Responding promptly to customer inquiries.
  3. Communicating with customers through various channels.
  4. Acknowledging and resolving customer complaints.
  5. Knowing our products inside and out so that you can answer questions.
  6. Processing orders, forms, applications, and requests.
  7. Keeping records of customer interactions, transactions, comments, and complaints
  8. Communicating and coordinating with colleagues as necessary.
  9. Providing feedback on the efficiency of the customer service process.
  10. Managing a team of junior customer service representatives.
  11. Ensure customer satisfaction and provide professional customer support.

Steps to apply for Senior Customer Service Associate Vacancy

  • Visit the official site of KG Information System Private Limited @ kgisl.com.
  • On the home page, you can see the careers section.
  • From there you can find the Senior Customer Service Associate job notification.
  • Click on it and check the details like eligibility & last date.
  • Then fill the Senior Customer Service Associate job application form and upload the resume if necessary.
  • You will get the updates to your E-mail or mobile number.

Apply Now

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