Customer Relationship Officer Vacancy in Kolkata, Monster India BPO Jobs

Customer Relationship Officer Jobs in Monster India

Monster India is hiring aspirants for the role of Customer Relationship Officer with experience of 0 – 4 years for Kolkata location. Aspirants, who are looking for BPO Jobs can use this opportunity. Candidates must make sure that they meet the eligibility requirements for getting placed in these Kolkata BPO Jobs posted by Monster India.

The Monster India has notified the BPO Jobs Vacancy on 08/29/2021 on their official website. Ability to work in a large team environment with members of diverse cultures and backgrounds are desirable for BPO Jobs in Kolkata.

BPO Jobs in Kolkata

Successful candidates for BPO Jobs should be self-driven and optimistic in attitude. Roles and Responsibilities of Customer Relationship Officer at Monster India along with required skill set are mentioned below. People interested to work in this reputed organization should check below eligibility details of these Job openings in Kolkata and apply soon. It is advisable for the enthusiasts to apply for the Monster India BPO Jobs before the last date.

Complete Details of the Monster India BPO Jobs

Hiring Company Name: Monster India

Job Role: Customer Relationship Officer

Job Location: Kolkata

Job Type: Full Time

Starting Date : 08/29/2021

Last Date: 09/27/2021

No of openings: 1

Experience Required: 0 – 4 years

Pay Scale: Rs . 22000 – Rs. 23000

Education: 12th

Selection Process: Interview

About Monster India

Monster is a global online employment solution for people seeking jobs and the employers who need great people. We’ve been doing this for more than 20 years, and have expanded from our roots as a “job board” to a global provider of a full array of job seeking, career management, recruitment and talent management products and services.

At the heart of our success and our future is innovation: We are changing the way people think about work, and we’re helping them actively improve their lives and their workforce performance with new technology, tools and practices

Description of the Customer Relationship Officer Vacancy

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.

Skills Required For Customer Relationship Officer Vacancy

  1. A minimum of 3 years’ experience.
  2. Excellent interpersonal and communication skills.
  3. Proficient in all Microsoft applications.
  4. Superior product knowledge.
  5. A team player with leadership skills.
  6. Maintain a positive attitude focused on customer satisfaction.
Customer Relationship Officer Roles & Responsibilities
  1. Building and maintaining profitable relationships with key customers.
  2. Overseeing the relationship with customers handled by your team.
  3. Resolving customer complaints quickly and efficiently.
  4. Keeping customers updated on the latest products in order to increase sales.
  5. Meeting with managers in the organization to plan strategically.
  6. Expanding the customer base by upselling and cross-selling.
  7. Understanding key customer individual needs and addressing these.
  8. Conducting business reviews using CRM programs.
  9. Knowing your competition and strategizing accordingly.

How to apply for BPO Jobs in Kolkata, Monster India?

  • If you believe Monster India BPO Jobs a good match, please navigate to the official website i.e., monsterindia.com.
  • Then Click on Careers Tab.
  • Search for Customer Relationship Officer.
  • Click on APPLY now button and submit your CV or fill the form for consideration.
  • Shortlisted candidates will receive email alerts or will be contacted through phone.

Apply Now