Customer Chat Support Executive Jobs in Interactive Global Solution Pune
Interactive Global Solution is accepting applications for 10 Customer Chat Support Executive vacancies at Pune Location. Candidates who have completed 12th and have required skill set can apply for these Back Office Jobs. The company has posted this notification on its website on 6/10/2021. Here one can check the complete details of this Customer Chat Support Executive Job Openings in Pune like skills required, roles and responsibilities.
Back Office Jobs in Pune
To apply for this position, the required working experience is 0 – 1 years. Interactive Global Solution is looking for some enthusiastic and talented candidates to work as Customer Chat Support Executive. So, eligible aspirants can apply for these Back Office jobs in Pune via igsolutions.co. When it comes to Customer Chat Support Executive Jobs in Pune for Experienced or Graduates, every company requires a specific skill set. As per the requirement of Interactive Global Solution, the candidates must have the below mentioned skills.
Complete Details of the Interactive Global Solution Back Office Jobs
Name of the Hiring Company: Interactive Global Solution
Job Role: Customer Chat Support Executive
Job Openings: 10
Experience Required: 0 – 1 years
Salary: Rs . 8000 – Rs. 10000
Job Type: Full Time
Last Date: 6/26/2021
Selection Process: Interview
Customer Chat Support Executive Job Description
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
About Interactive Global Solution
Interactive Global Solutions LLC (IGS) is a new breed of consulting firm established specifically to partner with multinational corporate, nonprofit and public sector clients on non-traditional solutions to the challenges jeopardizing their reputations and success. We design and execute proactive campaigns aimed at forging sustainable alliances with core constituencies while also mobilizing resources in the face of crisis and uncertainty.
Like our clients, IGS operates across borders. From North and South America to Europe and Africa, our firm brings together a seamless team of experts in corporate strategy, economic development, legal and regulatory counsel, government affairs, grassroots mobilization, public relations and cross-cultural coalition building. Together, we custom design multi-dimensional programs aimed at achieving each client’s organizational goals and objectives
Required Skills for Customer Chat Support Executive job
- A minimum of 1 year experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
Customer Chat Support Executive Roles & Responsibilities
- Managing a team of representatives offering customer support.
Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and
- providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
How to apply for Back Office jobs in Pune Interactive Global Solution?
- Visit official website of Interactive Global Solution i.e., igsolutions.co.
- Go to Careers Page.
- Click on Customer Chat Support Executive post.
- Once refer all the job details and then click on Apply button.
- Now, fill the required fields and upload your Resume, if required.
- Further updates regarding the interview will be communicated through E-mail or Phone.