Blackwater Manpower Solutions Private Limited BPO Jobs in Bangalore | Customer Care Vacancies

Customer Care Jobs in Blackwater Manpower Solutions Private Limited Bangalore

Blackwater Manpower Solutions Private Limited is accepting applications for Various Customer Care vacancies at Bangalore Location. Candidates who have completed Graduation and have required skill set can apply for these BPO Jobs. The company has posted this notification on its website on 07/10/2021. Here one can check the complete details of this Customer Care Job Openings in Bangalore like skills required, roles and responsibilities.

BPO Jobs in Bangalore

To apply for this position, the required working experience is 0 – 3 years. Blackwater Manpower Solutions Private Limited is looking for some enthusiastic and talented candidates to work as Customer Care. So, eligible aspirants can apply for these BPO jobs in Bangalore via blackwater.co.in. When it comes to Customer Care Jobs in Bangalore for Experienced or Graduates, every company requires a specific skill set. As per the requirement of Blackwater Manpower Solutions Private Limited, the candidates must have the below mentioned skills.

Complete Details of the Blackwater Manpower Solutions Private Limited BPO Jobs

Name of the Hiring Company: Blackwater Manpower Solutions Private Limited

Job Role: Customer Care

Job Openings: Various

Location: Bangalore

Experience Required: 0 – 3 years

Salary: Rs . 10000 – Rs. 15000

Education: Graduation

Job Type: Full Time

Last Date: Not Specified

Selection Process: Interview

Customer Care Job Description

We are looking for a qualified Customer Care Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Care Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

About Blackwater Manpower Solutions Private Limited

Welcome to “BLACKWATER Group”, it is our GREAT pleasure to have an awaited opportunity to introduce ourselves as one of the leading, professionally managed manpower solution. “Blackwater Group” Certified incorporated in 2009 and is becoming India’s most recognized and professionally qualified “Total Security /Manpower Solutions” provider. We have earned an unflinching faith among security planner & establishment Managers, thereby enabling us to grow across the country with a work force over 700 guarding personnel at our disposal.

Required Skills for Customer Care job
  1. Excellent interpersonal and written and oral communication skills.
  2. Ability to lead a team.
  3. Knowledge of CRM systems.
  4. Computer skills.
  5. Knowledge of mediation and conflict resolution techniques is preferable.

Customer Care Roles & Responsibilities

  1. Managing a team of representatives offering customer support.
    Overseeing the customer service process.
  2. Resolving customer complaints brought to your attention.
    Creating policies and procedures.
  3. Planning the training and standardization of service delivery.
  4. Selecting and hiring new staff.
  5. Monitoring the work of individual representatives and of the team.
  6. Conducting quality assurance surveys with customers and
  7. providing feedback to the staff.
  8. Possessing excellent product knowledge to enhance customer support.
  9. Maintaining a pleasant working environment for your team.

How to apply for BPO jobs in Bangalore Blackwater Manpower Solutions Private Limited?

  • Visit official website of Blackwater Manpower Solutions Private Limited i.e., blackwater.co.in.
  • Go to Careers Page.
  • Click on Customer Care post.
  • Once refer all the job details and then click on Apply button.
  • Now, fill the required fields and upload your Resume, if required.
  • Further updates regarding the interview will be communicated through E-mail or Phone.

Apply Now

Leave a Comment

Your email address will not be published.