Team Ideal Private Limited BPO Jobs in Mumbai | Customer Care Executive Vacancies

Customer Care Executive Jobs in Team Ideal Private Limited Mumbai

Team Ideal Private Limited is accepting applications for 98 Customer Care Executive vacancies at Mumbai Location. Candidates who have completed 12th and have required skill set can apply for these BPO Jobs. The company has posted this notification on its website on 07/17/2021. Here one can check the complete details of this Customer Care Executive Job Openings in Mumbai like skills required, roles and responsibilities.

BPO Jobs in Mumbai

To apply for this position, the required working experience is 0 – 1 years. Team Ideal Private Limited is looking for some enthusiastic and talented candidates to work as Customer Care Executive. So, eligible aspirants can apply for these BPO jobs in Mumbai via teamideal.co.in. When it comes to Customer Care Executive Jobs in Mumbai for Experienced or Graduates, every company requires a specific skill set. As per the requirement of Team Ideal Private Limited, the candidates must have the below mentioned skills.

Complete Details of the Team Ideal Private Limited BPO Jobs

Name of the Hiring Company: Team Ideal Private Limited

Job Role: Customer Care Executive

Job Openings: 98

Location: Mumbai

Experience Required: 0 – 1 years

Salary: Rs . 14000- Rs. 20000

Education: 12th

Job Type: Full Time

Last Date: 08/01/2021

Selection Process: Interview

Customer Care Executive Job Description

We are looking for a qualified Customer Care Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Care Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

About Team Ideal Private Limited

Team Ideal Private Limited was registered as a private limited company in the year 2018, but the company seeded in roots as recruitment start in the year 2013 as Ideal Manpower Solutions. Team Ideal Pvt Ltd is the leading global specialist recruiting company. Being the market leader in across industry segments, we are expert at recruiting qualified, professional and skilled people worldwide. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Required Skills for Customer Care Executive job
  1. Excellent interpersonal and written and oral communication skills.
  2. Ability to lead a team.
  3. Knowledge of CRM systems.
  4. Computer skills.
  5. Knowledge of mediation and conflict resolution techniques is preferable.

Customer Care Executive Roles & Responsibilities

  1. Managing a team of representatives offering customer support.
    Overseeing the customer service process.
  2. Resolving customer complaints brought to your attention.
    Creating policies and procedures.
  3. Planning the training and standardization of service delivery.
  4. Selecting and hiring new staff.
  5. Monitoring the work of individual representatives and of the team.
  6. Conducting quality assurance surveys with customers and
  7. providing feedback to the staff.
  8. Possessing excellent product knowledge to enhance customer support.
  9. Maintaining a pleasant working environment for your team.

How to apply for BPO jobs in Mumbai Team Ideal Private Limited?

  • Visit official website of Team Ideal Private Limited i.e., teamideal.co.in.
  • Go to Careers Page.
  • Click on Customer Care Executive post.
  • Once refer all the job details and then click on Apply button.
  • Now, fill the required fields and upload your Resume, if required.
  • Further updates regarding the interview will be communicated through E-mail or Phone.

Apply Now

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