Fast Tech Bpo Services BPO Jobs in Delhi | Customer Care Executive Vacancies

Customer Care Executive Jobs in Fast Tech Bpo Services Delhi

Fast Tech Bpo Services is accepting applications for 1 Customer Care Executive vacancies at Delhi Location. Candidates who have completed Graduation and have required skill set can apply for these BPO Jobs. The company has posted this notification on its website on 08/31/2021. Here one can check the complete details of this Customer Care Executive Job Openings in Delhi like skills required, roles and responsibilities.

BPO Jobs in Delhi

To apply for this position, the required working experience is 0 – 1 years. Fast Tech Bpo Services is looking for some enthusiastic and talented candidates to work as Customer Care Executive. So, eligible aspirants can apply for these BPO jobs in Delhi via ncs.gov.in. When it comes to Customer Care Executive Jobs in Delhi for Experienced or Graduates, every company requires a specific skill set. As per the requirement of Fast Tech Bpo Services, the candidates must have the below mentioned skills.

Complete Details of the Fast Tech Bpo Services BPO Jobs

Name of the Hiring Company: Fast Tech Bpo Services

Job Role: Customer Care Executive

Job Openings: 1

Location: Delhi

Experience Required: 0 – 1 years

Salary: Rs .12000 – Rs. 22000

Education: Graduation

Job Type: Full Time

Last Date: 10/30/2021

Selection Process: Interview

Customer Care Executive Job Description

We are looking for a qualified Customer Care Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Care Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

About Fast Tech Bpo Services

Fast Tech Bpo Services in Noida Sector 15, Noida, Delhi is a top player in the category Call Centres in the Noida, Delhi. This well-known establishment acts as a one-stop destination servicing customers both local and from other parts of Noida, Delhi. Over the course of its journey, this business has established a firm foothold in it’s industry. The belief that customer satisfaction is as important as their products and services, have helped this establishment garner a vast base of customers, which continues to grow by the day. This business employs individuals that are dedicated towards their respective roles and put in a lot of effort to achieve the common vision and larger goals of the company.

Required Skills for Customer Care Executive job
  1. Excellent interpersonal and written and oral communication skills.
  2. Ability to lead a team.
  3. Knowledge of CRM systems.
  4. Computer skills.
  5. Knowledge of mediation and conflict resolution techniques is preferable.

Customer Care Executive Roles & Responsibilities

  1. Managing a team of representatives offering customer support.
    Overseeing the customer service process.
  2. Resolving customer complaints brought to your attention.
    Creating policies and procedures.
  3. Planning the training and standardization of service delivery.
  4. Selecting and hiring new staff.
  5. Monitoring the work of individual representatives and of the team.
  6. Conducting quality assurance surveys with customers and
  7. providing feedback to the staff.
  8. Possessing excellent product knowledge to enhance customer support.
  9. Maintaining a pleasant working environment for your team.

How to apply for BPO jobs in Delhi Fast Tech Bpo Services?

  • Visit official website of Fast Tech Bpo Services i.e., ncs.gov.in.
  • Go to Careers Page.
  • Click on Customer Care Executive post.
  • Once refer all the job details and then click on Apply button.
  • Now, fill the required fields and upload your Resume, if required.
  • Further updates regarding the interview will be communicated through E-mail or Phone.

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