Customer Care Executive Jobs in Kolkata | Career Comfort BPO Vacancies

Customer Care Executive Jobs in Kolkata

Career Comfort is currently hiring candidates for the role of Customer Care Executive. Notice regarding the BPO vacancy in Kolkata location was published by the company on 10/29/2021. The work experience required for this Customer Care Executive position is 0 – 5 years.

Career Comfort BPO Jobs

So, if you are looking for any BPO jobs in Kolkata, you are at the right place. If you satisfy the below mentioned eligibility criteria, you can apply for this Customer Care Executive Job immediately. As you know such job openings in Kolkata are hard to find, hurry up and apply before the last date. You can also check out all the job details at Career Comfort official website; naukri.com

About Career Comfort

Career Comfort is a Job Placement & Recruitment Agency having specialization in reducing the clutter & streamlining the manpower hunting for the companies no matter how Big or Small. We provide end to end hiring solutions. Thus, acting as a Platform – We bridge the gap between the leading companies & the Career Aspirants. We act as a link between Companies that offer Jobs in various areas & the Job seekers. We also act as a guide to the Job seeker & help them with their Career prospects. We have our expertise in this domain to offer specific solutions for different needs & purposes to both Employer as well as Prospective Candidate.

Complete Details of the Career Comfort Customer Care Executive Jobs

Company Career Comfort
Role Customer Care Executive
Employment Type Full Time
Job Location Kolkata
Experience 0 – 5 years
Salary Rs .8000 – Rs. 10000
Education 12th
Vacancies Various

Important Details to Apply for BPO jobs in Kolkata Career Comfort

Daily, there will be a lot of notifications regarding jobs in Kolkata for Graduates and Experienced. This notification is completely for the candidates who are looking for BPO Jobs in Kolkata. If you are interested in applying for these latest Kolkata jobs at Career Comfort, please check the below details and apply before the last date.

Selection Process: Interview

Official Website : naukri.com

Last Date to Apply: Not Specified

Customer Care Executive Job Description

We are looking for a qualified Customer Care Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Care Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

Customer Care Executive Roles & Responsibilities

  1. Managing a team of representatives offering customer support.
    Overseeing the customer service process.
  2. Resolving customer complaints brought to your attention.
    Creating policies and procedures.
  3. Planning the training and standardization of service delivery.
  4. Selecting and hiring new staff.
  5. Monitoring the work of individual representatives and of the team.
  6. Conducting quality assurance surveys with customers and
  7. providing feedback to the staff.
  8. Possessing excellent product knowledge to enhance customer support.
  9. Maintaining a pleasant working environment for your team.
Required Skills for Customer Care Executive job
  1. Excellent interpersonal and written and oral communication skills.
  2. Ability to lead a team.
  3. Knowledge of CRM systems.
  4. Computer skills.
  5. Knowledge of mediation and conflict resolution techniques is preferable.

How to apply for BPO jobs in Kolkata Career Comfort?

  1. Visit official website of Career Comfort i.e., naukri.com
  2. Go to Career Comfort Careers Page
  3. Click on the Customer Care Executive post & click on Apply button
  4. Now, fill the required fields & upload your Resume, if required.
  5. Further updates regarding the interview will be communicated through E-mail or Phone.

Apply Now

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