Global Junction BPO Jobs | Customer Call Executive Vacancy in Madurai

Customer Call Executive Jobs in Global Junction

Global Junction Customer Call Executive Careers: Global Junction is currently looking to recruit Customer Call Executive to work on a Full Time basis in Madurai. Interested & eligible candidates can check the Customer Call Executive job description, roles & responsibilities below and apply for the same. The company has mentioned that he or she should possess Graduation from a recognized university. 

BPO jobs in Madurai

Coming to the experience requirement, candidates must have at least 0 – 1 years experience. Global Junction is offering Rs . 10000- Rs. 12000 for the position of Customer Call Executive. So job aspirants who want to settle their careers in the reputed company should use this opportunity. Last date to apply for Global Junction Customer Call Executive Vacancy is Not Specified. For more details visit the company’s official website teamlease.com.

About Global Junction

Glocal Junction is a new-age all day dining and bar concept that unifies the global and local elements together.

Complete Details of the Global Junction BPO Jobs

Company Name Global Junction
Job Role Customer Call Executive
Employment Type Full Time
Job Location Madurai
Experience Required 0 – 1 years
Salary Rs . 10000- Rs. 12000
Educational Qualification Graduation
Selection Process Interview
Apply Link teamlease.com
Last date Not Specified

Customer Call Executive Job Description

We are looking for a qualified Customer Care Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Care Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

Required Skills for Customer Call Executive job
  1. Excellent interpersonal and written and oral communication skills.
  2. Ability to lead a team.
  3. Knowledge of CRM systems.
  4. Computer skills.
  5. Knowledge of mediation and conflict resolution techniques is preferable.

Customer Call Executive Roles & Responsibilities

  1. Managing a team of representatives offering customer support.
    Overseeing the customer service process.
  2. Resolving customer complaints brought to your attention.
    Creating policies and procedures.
  3. Planning the training and standardization of service delivery.
  4. Selecting and hiring new staff.
  5. Monitoring the work of individual representatives and of the team.
  6. Conducting quality assurance surveys with customers and
  7. providing feedback to the staff.
  8. Possessing excellent product knowledge to enhance customer support.
  9. Maintaining a pleasant working environment for your team.

Steps to apply for Customer Call Executive Vacancy

  • Visit the official site of Global Junction @ teamlease.com.
  • On the home page, you can see the careers section.
  • From there you can find the Customer Call Executive job notification.
  • Click on it and check the details like eligibility & last date.
  • Then fill the Customer Call Executive job application form and upload the resume if necessary.
  • You will get the updates to your E-mail or mobile number.

Apply Now

Leave a Comment

Your email address will not be published.