Application Support Engineer Jobs in 24/7 Customer
24/7 Customer is hiring aspirants for the role of Application Support Engineer with experience of 2 – 5 years for Bangalore location. Aspirants, who are looking for Admin Jobs can use this opportunity. Candidates must make sure that they meet the eligibility requirements for getting placed in these Bangalore Admin Jobs posted by 24/7 Customer.
The 24/7 Customer has notified the Admin Jobs Vacancy on 8/25/2021 on their official website. Ability to work in a large team environment with members of diverse cultures and backgrounds are desirable for Admin Jobs in Bangalore.
Admin Jobs in Bangalore
Successful candidates for Admin Jobs should be self-driven and optimistic in attitude. Roles and Responsibilities of Application Support Engineer at 24/7 Customer along with required skill set are mentioned below. People interested to work in this reputed organization should check below eligibility details of these Job openings in Bangalore and apply soon. It is advisable for the enthusiasts to apply for the 24/7 Customer Admin Jobs before the last date.
Complete Details of the 24/7 Customer Admin Jobs
Hiring Company Name: 24/7 Customer
Job Role: Application Support Engineer
Job Location: Bangalore
Job Type: Full Time
Starting Date : 8/25/2021
Last Date: Not Mentioned
No of openings: Various
Experience Required: 2 – 5 years
Pay Scale: Rs. 50000 – Rs. 80000
Education: B.Tech/B.E. in Computers
Selection Process: Interview
About 24/7 Customer
24]7.ai is redefining the way companies interact with consumers, which is a 20years old company. Using artificial intelligence and machine learning to understand consumer intent, 7.ais technology helps companies create a personalized, predictive and effortless customer experience across all channels. We are into Conversational AI and looking out for an engineer for our Customer Engagement Chat Product – Interactive Voice Response (Text/Speech). It’s our Chat messenger product for enterprise. This product is built in Java platform, advanced used of AI interactive chat bot.
Description of the Application Support Engineer Vacancy
- Engineering graduate, preferably in CS / IT from a reputed institution, with strong foundations in Computer Science
- Typically 2-5 yrs. of Application support managing multiple applications, multiple geos, across various time zones
- Good knowledge of writing queries in SQL and an good exposure of Databases like MS SQL / MY SQL
- Good exposure on Windows server.
- Interested in learning new technologies and building minimum level of expertise in the same
- Must have worked with multiple stakeholders and handled incidents
- Ability to handle upset customers and help them in resolving issues faced
Skills Required For Application Support Engineer Vacancy
- Should have strong Technical Depth & breadth.
- Good attitude, Analytical skill
- Experience and knowledge of cloud enabled services and applications are a plus
- Recommending solutions and guiding product users through features and functionalities
- Supporting the development teams with identifying issues and applying fixes
- Would be good to have experience working on ASP.net , Java based Application
- Basic understanding of the Servers/Network & should be able to work with other Technology teams like Network /Server
Application Support Engineer Roles & Responsibilities
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Helping to resolve any outages by working with various teams in a collaborative manner
- Creating and maintaining the knowledge base for our applications which would help resolve issues faster
- Understanding various technologies that we work with, developing some level of expertise in them over a period of time
- Analyzing commonly occurring issues and providing insights on required fixes
- Managing incidents working with multiple teams till issue resolution
How to apply for Admin Jobs in Bangalore, 24/7 Customer?
- If you believe 24/7 Customer Admin Jobs a good match, please navigate to the official website i.e., 247-inc.com.
- Then Click on Careers Tab.
- Search for Application Support Engineer.
- Click on APPLY now button and submit your CV or fill the form for consideration.
- Shortlisted candidates will receive email alerts or will be contacted through phone.